MasterClass
MasterClass Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MasterClass has 1.5 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend MasterClass to a friend or colleague.
- Rating Distribution
Pros: Some quality programming, Alot of classes, Choices.
Cons: No customer service, Website is not user-friendly, Cancellation.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MasterClass has 1.5 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend MasterClass to a friend or colleague.
- Rating Distribution
Pros: Some quality programming, Alot of classes, Choices.
Cons: No customer service, Website is not user-friendly, Cancellation.Recent recommendations regarding this business are as follows: "Don’t use in uk", "Nonei do not recommend this product to anyone", "Pissed consumer helped. Immediate response", "Scam", "Beware of masterclass".
Most users ask MasterClass for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Payment
User's recommendation: Don’t use in uk
Complaint
Preferred solution: Refund and reimbursement.
User's recommendation: Nonei do not recommend this product to anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t cancel
- Scam on cancellation
Preferred solution: No charge after free trial. Can’t cancel free trial
User's recommendation: Scam
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot cancel
- Some videos are somewhat informative
- Most videos seem to offer items you can get for free elsewhere
Preferred solution: Full refund
User's recommendation: Beware of masterclass
Faulty goods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment system not working
Preferred solution: Price reduction
Billed for your service which I did not authorize!
Tech help
Numerous Attempts made to cancel membership with little success
Cancel acct
User's recommendation: Pissed consumer helped. Immediate response
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBe careful before you sign up for MasterClass
I am a lifelong learner who holds 4 academic degrees. Ive been intrigued by a few ads for MasterClass and the free trial made me sign up.
What I thought I would get was a class or a lengthy lecture from these well-known experts in their fields. Instead I got what were more like a few sound bites or clips from a class or lecture. More info for free on YouTube, through doing good research, or even through Chat GPT (well sometimes). The worst thing is that I canceled the same day but was charged the entire fee days later.
Upon researching, I see that this has been a common issue and complaint - people not only being charged when they cancel during the free trial period but also being automatically billed for the next year and so on. Not sure yet what will happen, but be wary!
- Short talks by some popular figures
- Hard to cancel and get refund during free trial
- Classes unbelievably basic- better info on youtube
Preferred solution: Full refund
User's recommendation: Don’t bother with MasterClass
Warranty issue
Preferred solution: Full refund
User's recommendation: Help
Unable to cancel gifted subscription.
- Choices
- Cancellation
Preferred solution: Cancellation of subsciption.
User's recommendation: Don’t get involved in Master Class.
Sign in
Cancellation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Samara, Volga Federal DistrictPoor serviceo
- Alot of classes
- Customer service questionable
Preferred solution: Full refund
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Add me to the negative reviews!!! I received a gift subscription to MasterClass, used just a few times and found it wasn't worth my time.
However, I never renewed the subscription ($191.93). I noticed the renewal I=on my credit card statement which came more than 30 days after the renewal.
I was unable to cancel the renewal and was not able to receive a refund. A total rip off site!!!!!!!!!!